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Milan Jewelers, located at 9501 Arlington Expy # K-6, Jacksonville, FL 32225, is a jewelry store that specializes in engagement ring creation and various jewelry services. The store operates in Duval County and is known for its services including repair offerings. However, the reviews present a mixed sentiment regarding customer satisfaction.
Overall Sentiment from Online Customer Reviews:
- Positive: 33%
- Neutral: 0%
- Negative: 67%
The negative feedback primarily highlights customer experiences related to service delays and dissatisfaction with product quality. A review detailed a situation where a customer was unhappy with the response they received regarding an exchange, labeling the store's service as misleading.
In contrast, there are a few positive comments from customers who appreciated the store's commitment to creating beautiful pieces, although these seem to be less frequent.
Best Review:
Kim praised Milan Jewelers for their attention to detail and the quality of their workmanship during the creation of custom jewelry.
Worst Review:
Marisela expressed frustration over misleading service claims and unhelpful staff at Milan Jewelers, indicating a struggle with their return policy and customer service.
Opening Hours:
- Wednesday: 10 am - 6 pm
- Thursday: 10 am - 6 pm
- Friday: 10 am - 6 pm
- Monday: 10 am - 5:30 pm
- Tuesday: 10 am - 6 pm
- Saturday: Closed
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 33%
Total Customer Feedback Reviewed: 4
Store Phone Number: 9047220021
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