Jewelers Workbench Jax, Jacksonville, FL

Jewel Tech Jewelry, located at 9550 Regency Square Blvd #101, Jacksonville, FL 32225, operates in Duval County and has garnered attention for its engagement ring creation and comprehensive jewelry repair services. The team offers custom design, ring sizing, and a range of options to ensure clients find or create their perfect engagement rings. With over 40 years of experience, Jewel Tech is dedicated to providing expert craftsmanship, utilizing advanced techniques such as laser welding for precision repairs.

Customer reviews reflect a generally positive atmosphere, with a rating of 4.8 based on 155 reviews. Positive feedback often highlights the store's friendly and knowledgeable staff, swift service, and high-quality work. Customers frequently commend the exceptional customer service and the welcoming environment, creating a safe space for individuals looking to invest in significant pieces of jewelry.

However, not all feedback is positive. Some reviewers cite experiences of unprofessionalism and miscommunication, particularly regarding pricing for services like watch battery replacements. These negative encounters have contributed to a smaller percentage of dissatisfaction among the otherwise happy clientele.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review:
Sue Kuterka remarked on the excellent service provided during her wedding ring repair, emphasizing the professionalism and quality of the work her ring received.

Worst Review:
Montz I expressed dissatisfaction with the phone service and cited a high price for a watch battery, describing the customer experience as unprofessional and frustrating.

**Operating Hours**:
- Monday to Friday: 9 AM – 5 PM
- Saturday: 9 AM – 2 PM
- Sunday: Closed

**Staff Members**:
- Jesse
- Stephanie
- Reggie

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.