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ZA Jewelers in Jacksonville, FL, located at 10300 Southside Blvd Ste 221, specializes in crafting exquisite engagement rings and offers a variety of personalized jewelry services. The store is praised for its attentive customer service and skilled staff, consistently providing a positive shopping experience. Customers have noted the large selection available and appreciated the knowledgeable assistance in finding the perfect ring to commemorate a special occasion.
However, some reviews also reflect negative experiences regarding delays and less-than-satisfactory customer interactions, highlighting a need for improved service consistency. The store operates in Duval County and caters to a clientele looking for quality jewelry options, including custom designs and engraving services.
Operating Hours:
- Monday to Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
Staff members noted include Karen, praised for her exceptional service.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is mixed, with approximately 70% positive, 20% neutral, and 10% negative feedback.
Best Review:
A customer named Miguel highlighted his consistent positive experiences at ZA Jewelers, noting the excellent service he received from the staff, particularly mentioning manager Karen, which encouraged him to refer others to the store.
Worst Review:
A review by Danielle expressed frustration with the service, describing the staff as rude and unhelpful during her engagement ring resizing, which significantly marred what should have been a celebratory experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 8
Store Phone Number: 9048593393
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