Super Star Jewelers, Jacksonville, FL
Super Star Jewelry, located at 5854 Norwood Ave, Jacksonville, FL 32208, is a prominent jewelry store known for its exceptional engagement ring creation and service. With a phone number of (904) 764-4292, this establishment boasts a solid rating of 4.6 based on 315 customer reviews. The store operates in Duval County and is esteemed for its professionalism and a wide variety of jewelry offerings, including personalized engagement rings and repair services.
The staff is recognized for their customer service, particularly Brandon, who has received numerous commendations for his quick turnaround times and attention to detail, ensuring that clients receive the perfect engagement ring. However, there have been mixed sentiments regarding communication, with some customers expressing frustration over delays and difficulties in reaching the store by phone.
Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 15%
Negative: 17%
The positive reviews highlight the quality of service, reasonable prices, and quick project turnarounds. Customers have praised the professionalism of the staff, noting that their engagement rings were crafted beautifully and to their specifications. Conversely, the negative reviews often cite issues with responsiveness, as some clients experienced delays in receiving their purchased items and had trouble contacting the store.
Best Review:
Albert Hall commends the professionalism and reasonable prices at Super Star Jewelry, noting that all money spent results in quality craftsmanship.
Worst Review:
A customer named NurseB expressed dissatisfaction, stating that they were misinformed about the timeline for receiving their order, resulting in a frustrating experience with the lack of communication.
Operating Hours:
- Tuesday: 12 PM – 6 PM
- Wednesday: 12 PM – 6 PM
- Thursday: 12 PM – 6 PM
- Friday: 12 PM – 6 PM
- Saturday: 12 PM – 6 PM
- Sunday: Closed
- Monday: 12 PM – 6 PM
Staff Members Mentioned:
- Brandon
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
