Nicolaas Alexander, LTD is well-regarded as a premier custom jeweler located in Jacksonville, Florida. With over 20 years of experience, owner Karel Moerings and his skilled team of certified gemologists specialize in creating exquisite engagement rings tailored to the unique desires of their clients. They offer a range of services, including custom designs, estate jewelry, and appraisals. Clients appreciate the personal touch, with a focus on craftsmanship and customer service.

The store is praised for its beautiful selection of quality jewelry and remarkable engagement ring options. Customers have expressed excitement over the fast turnaround times for repairs and custom pieces, highlighting the friendly atmosphere created by the family-owned business. Many reviews commend the expertise and warmth of the staff, making the experience enjoyable.

Conversely, a few customers mention delays with service, primarily in repair processes, indicating room for improvement in efficiency. Overall, customers feel welcomed, with staff providing knowledgeable advice and creating a pleasant shopping experience.

**Address**: 3975 St Johns Ave, Jacksonville, FL 32210
**Phone**: (904) 388-4212

**Operating Hours**:
| Day | Hours |
|-----------|----------------|
| Monday | 9:00 AM - 5:30 PM |
| Tuesday | 9:00 AM - 5:30 PM |
| Wednesday | 9:00 AM - 5:30 PM |
| Thursday | 9:00 AM - 5:30 PM |
| Friday | 9:00 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |

**Staff Members Mentioned**: Karel Moerings

Overall Sentiment from Online Customer Reviews:
The overall sentiment from the online reviews is largely positive, with approximately 85% of reviews reflecting satisfaction with the engagement ring services and customer experience. Neutral sentiments make up around 10%, while the remaining 5% indicate negative experiences, typically centered around slow service.

Best Review:
Yesmin B praised the store for its beautiful pieces, reasonable prices, and enthusiastic service, reflecting a highly positive experience.

Worst Review:
Mountains & Sea expressed frustration about a lengthy battery replacement process that took over two weeks, highlighting a concern with service speed.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.