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Jared the Galleria of Jewelry, located at 4647 Town Center Pkwy, Jacksonville, FL 32246, offers a wide array of fine jewelry, with a particular focus on engagement ring creation. Customers can expect personalized service to help design the perfect ring, with numerous options available to match every preference and budget. The store provides various services including custom jewelry design, on-site repairs, ring sizing, and cleaning to ensure that each piece maintains its pristine condition.
The staff is noted for being friendly and knowledgeable, contributing to a pleasant shopping atmosphere. However, several reviews indicate challenges with service efficiency, particularly concerning the wait times for repairs and jewelry inspections. Some customers have described frustrating experiences with product quality and concern over their purchases, impacting their overall satisfaction with the store.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 15%
Negative: 35%
Highlight Reviews:
Best Review: Sarah noted that the staff was very accommodating while helping her fiancé select an engagement ring, highlighting the positive atmosphere and attentive service provided throughout the process.
Worst Review: Daniel expressed frustration over poor service after purchasing a ring that had multiple issues, including falling diamonds and a lack of communication regarding repairs.
Opening Hours:
- Monday to Thursday: 10:00 AM - 9:00 PM
- Friday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 5:00 PM
Staff members mentioned include Chris, Robert, Zaynah, and others who have contributed positively to customer experiences.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 57.5%
Total Customer Feedback Reviewed: 1006
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