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Brilliant Nuevo Diamonds is a renowned jewelry store located at 717 Liberty Ave, Ste 306, Pittsburgh, PA 15222, in Allegheny County. The store specializes in engagement ring creation, offering a wide selection of designs and customization options to meet diverse customer needs. With a reputation for excellent customer service, owner Navin provides a personal touch in assisting customers throughout the ring selection and design process.
The store is open during the following hours:
- Monday: 12:00 PM - 6:00 PM
- Tuesday: 12:00 PM - 6:00 PM
- Wednesday: 12:00 PM - 6:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Brilliant Nuevo Diamonds holds an overall positive sentiment based on 47 reviews. Positive reviews often highlight the quality of engagement rings, competitive pricing, and the exceptional customer service provided by Navin. Customers consistently emphasize the pleasant experience of working with a knowledgeable jeweler who is accommodating to individual needs. However, a few negative reviews pointed out issues related to delayed orders and dissatisfaction with product alterations, suggesting room for improvement in consistency.
Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 10%
Negative: 3%
Best Review: Naomi praised Brilliant Nuevo Diamonds for having excellent prices and quality, stating that Navin stands behind every piece sold. She mentioned the store's capability to create custom pieces that would meet specific requests.
Worst Review: Lynn expressed disappointment about a $10,000 ring that was not made to her specifications, requiring remakes and delays, which led to frustration over the overall experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 47
Store Phone Number: 4123382260
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