Henne Jewelers, located at 5501 Walnut St, Pittsburgh, PA 15232, is a renowned, family-owned jewelry store with a legacy dating back to 1887. Offering exceptional services, especially in the creation of engagement rings, Henne Jewelers is an Official Rolex Jeweler and provides a welcoming atmosphere where clients can explore a variety of fine jewelry and luxury watches. The skilled team, including staff members like Meghan and William, is dedicated to guiding customers through the engagement ring selection process, ensuring that each piece is tailored to the client's vision.

Overall sentiment from online customer reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Customer reviews highlight a range of experiences, showcasing the exceptional customer service and strong attention to detail that Henne Jewelers is known for. While many customers praise the helpfulness and expertise of staff members, particularly in the design and selection of engagement rings, there are instances of frustration due to communication lapses.

Best Review: Adam shared his experience working with Henne Jewelers, emphasizing the caring and knowledgeable service provided by Bert and Jami during the engagement ring selection process, which made the experience stress-free and enjoyable.

Worst Review: Kathleen expressed disappointment over the lack of follow-up from the store regarding her engagement ring's redesign, noting that there were missed communications and a sense of disorganization in the service provided.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Operating Hours |
|--------------------------|
| Tuesday: 10 AM - 5 PM |
| Wednesday: 10 AM - 7 PM |
| Thursday: 10 AM - 5 PM |
| Friday: 10 AM - 5 PM |
| Saturday: 10 AM - 5 PM |
| Sunday: Closed |
| Monday: Closed |

Staff members include John Henne, Meghan, William, and Bert.