Kappel's Jewelers, Pittsburgh, PA
Hunt Country Jewelers is a family-owned jewelry store located in Purcellville, Virginia, specializing in custom engagement ring creation and unique fine jewelry design. The store is known for its highly personal service and exceptional craftsmanship, with an emphasis on using high-quality materials. The skilled owners and staff, including Ed and Carolyn Cutshall, focus on delivering a tailored experience for each customer, ensuring every piece is a reflection of individual style and sentiment.
The store operates in Loudoun County and offers a variety of services, including custom jewelry design, repairs, and appraisals. With a total of 31 reviews, customer feedback reveals a generally positive atmosphere, with patrons praising the quality of the workmanship and the friendly service provided. However, there have been some concerns regarding customer service consistency and fulfillment of expectations in specific instances.
Overall Sentiment from Online Customer Reviews:
- Positive: 84%
- Neutral: 10%
- Negative: 6%
Opening hours:
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | 11:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | 11:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 6:00 PM |
| Sunday | 12:00 PM - 5:00 PM |
Staff members mentioned:
- Ed Cutshall
- Carolyn Cutshall
Best Review:
A customer mentioned the exceptional service provided by the staff, highlighting their knowledge and the beauty of the custom designs. The jewelry made by Hunt Country Jewelers continues to receive compliments, showcasing the store’s ability to create memorable pieces.
Worst Review:
One reviewer expressed disappointment over an experience involving lost diamonds during transit and issues surrounding the replacement process. They felt that the resolution lacked transparency and trustworthiness, leading to a negative overall impression of the service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
