Jared, located at 100 McHolme Dr, Pittsburgh, PA 15275-1209, is a jewelry store that specializes in engagement ring creation and offers various services to make the process seamless for customers. The store is well-regarded for its extensive selection of diamond engagement rings and personalized jewelry options. Customers can also benefit from custom jewelry design, on-site repair services, engraving, ring sizing, and cleaning.
Operating in Allegheny County, the store has garnered a total of 238 reviews, approximately 4.6 stars from 226 Google reviews, reflecting generally positive experiences. However, mixed sentiments are noticeable in various customer interactions, especially regarding pricing and service quality.
Positive reviews frequently highlight the knowledgeable and attentive staff, particularly the assistance provided in creating unique engagement rings and the warm atmosphere during visits. Customers appreciate the patience and expertise exhibited by the sales team, which often includes individuals such as Sylvie and Courtney.
Negative reviews, however, point to frustrations with high pricing and inadequate customer service experiences. Some customers have reported feeling pressured during their shopping experience and dissatisfaction when dealing with warranty claims or repairs.
Overall Sentiment from Online Customer Reviews:
- Positive Sentiment: 65%
- Neutral Sentiment: 15%
- Negative Sentiment: 20%
Best Review: A customer praised the exceptional service provided by Sylvie, emphasizing how staff effectively assisted them in creating a perfect engagement ring, making the experience enjoyable and memorable.
Worst Review: Another customer expressed disappointment with the pressure to make immediate purchases and a lack of transparency regarding the costs associated with repairs and services.
Opening Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 238