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Lisa Marie Kotchey Designs, located at 2010 Chapman St, Pittsburgh, PA 15215, is a charming jewelry store that excels in custom engagement ring creation and related services. Situated in Allegheny County, this locally-owned gem has been providing stunning jewelry and exceptional service since 1984.
The shop is known for its personalized approach, with Lisa Kotchey, the owner, often highlighted for her friendly demeanor and impressive knowledge of jewelry design. Customers rave about how Lisa takes the time to listen to their ideas, offering thoughtful guidance to help bring their visions to life. Many reviews mention the gorgeous, unique pieces created, especially engagement rings that reflect the couple's love story and individuality. However, a few reviews indicate some frustration concerning communication and service consistency, but these are outweighed by the enthusiastic praise.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: Closed
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
Best Review: Aaron expressed his gratitude for the personalized attention he received while selecting his wedding band, noting Lisa's thorough explanations and flexibility during the process.
Worst Review: Sam mentioned experiencing a lack of communication about his custom order, which left him feeling frustrated throughout the process.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 79
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