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Kay Jewelers, located at 525 Clairton Blvd, Pittsburgh, PA 15236-3809, is a well-established jewelry store operating in Allegheny County. The store specializes in engagement ring creation, offering a wide selection of diamond and gemstone rings to suit various styles and preferences. Customers can also benefit from services such as custom and special orders, jewelry maintenance and repair, and diamond upgrades. The store's knowledgeable staff is dedicated to providing a pleasant shopping experience, ensuring that customers find the perfect piece for their special occasion.
Operating Hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is predominantly positive. Approximately 75% of reviews reflect favorable experiences with the store, highlighting great customer service and a helpful staff. About 15% of reviews are neutral, while 10% are negative, often citing issues related to service or pricing.
Best Review:
Ronald expressed appreciation for the reasonable prices and helpful staff, noting that he and his wife have always been satisfied with their purchases.
Worst Review:
Andrew reported a frustrating experience with misleading claims regarding watch repairs, indicating a lack of customer service that detracted from his visit.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 230
Store Phone Number: (412) 653-6055
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