Trinity Jewelers, located at 647 Mount Nebo Road, Pittsburgh, PA 15237, operates in Allegheny County and is renowned for its exceptional engagement ring creation services. With 316 reviews aggregated, the jeweler consistently demonstrates a commitment to quality and customer satisfaction. Their offerings include custom jewelry, repair services, and appraisals, making them a versatile choice for all jewelry needs.
The store is characterized by a welcoming atmosphere, and the knowledgeable staff prioritize personal interactions, ensuring clients feel valued. Many reviewers highlight the patience and expertise of staff members like Alyssa and Abby, who help in selecting the perfect engagement ring while providing insightful guidance through the process.
However, there have been some criticisms. A few customers noted concerns about pricing for repairs being perceived as high and specific quality issues with certain jewelry items.
Overall Sentiment from Online Customer Reviews:
Positive sentiment stands at approximately 85%, with neutral at 10% and negative at 5%. Many customers express overwhelming satisfaction with the service and craftsmanship, while a few articulate concerns regarding specific transactions.
Best Review:
Kelly commended Trinity Jewelers for their outstanding customer service, citing a special experience with staff member Amy, who assisted in selecting a locket to honor her father's memory, displaying a level of care and thoughtfulness that exceeded expectations.
Worst Review:
Holly shared a disappointing experience with a necklace repair she felt overpriced, along with concerns regarding the quality of a diamond necklace displayed, marking a noticeable contrast to the usually positive feedback.
Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff members mentioned include Alyssa and Abby.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
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