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Don Conkey and Sons, located at 2500 Baldwick Rd #20, Pittsburgh, PA 15205, is well-known for its exceptional engagement ring creation services. This family-run jeweler has been in the industry for over 70 years, specializing in providing independent retail jewelers with quality staple jewelry products. The team, led by President Jeff Conkey, and his brother Don Conkey, is committed to crafting beautiful and unique engagement rings. With a reputation for excellent customer service, many clients have praised their personalized approach to ring design.
However, reviews reveal a mix of sentiments. There are notably positive experiences, with many customers highlighting the smooth process and high-quality results, particularly appreciating the personal guidance offered during ring creation. On the other hand, some reviews express dissatisfaction regarding customer service, describing instances of rudeness from staff, indicating that there may be room for improvement in that area.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Opening Hours:
- Monday: 8 AM - 5 PM
- Tuesday: 8 AM - 5 PM
- Wednesday: 8 AM - 5 PM
- Thursday: 8 AM - 5 PM
- Friday: 8 AM - 5 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Jeff Conkey
- Don Conkey
Best Review:
A customer noted the exceptional service they received when crafting an engagement ring, emphasizing the stress-free experience and satisfaction with the final product.
Worst Review:
Another customer commented on a rude interaction with staff, expressing disappointment in how they were treated during their visit.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 10
Store Phone Number: 4127651462
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