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Garcia Jewelers, located at 717 Liberty Avenue, Suite 301, Clark Building, Pittsburgh, PA 15222, is a fourth-generation family-owned jewelry store renowned for its custom engagement ring creation and exceptional service. With a focus on GIA diamonds, customers can expect a wide range of bridal jewelry, diamond and gemstone pieces, and silver jewelry, all crafted with meticulous attention to detail by Master Jeweler Paco and designer Pilar.
The store operates in Allegheny County and is praised for its unique engagement rings, excellent customer service, and a welcoming atmosphere. However, it has received mixed feedback, highlighting both positive and negative experiences. While many customers commend the personalized service, craftsmanship, and family-like treatment they receive, a few have reported instances of rude service and unhelpful interactions.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
The overall customer sentiment leans heavily positive, reflecting satisfaction with the quality of the jewelry and the family-oriented service, though incidents of less favorable interactions were noted.
Best Review:
Kimberly praised the outstanding service and unique designs offered by Garcia Jewelers, emphasizing their attention to customer needs and high-quality craftsmanship.
Worst Review:
Jennifer reported a negative experience, describing the service as extraordinarily rude, feeling unwelcome during her visit regarding a repair inquiry.
Operating Hours:
- Monday: Closed
- Tuesday: 10 am – 4 pm
- Wednesday: 10 am – 4 pm
- Thursday: 10 am – 4 pm
- Friday: 10 am – 4 pm
- Saturday: 10 am – 3 pm
- Sunday: Closed
Staff Members:
- Paco (Master Jeweler)
- Pilar (Jewelry Designer)
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 44
Store Phone Number: 4123913775
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