Helzberg Diamonds offers an extensive selection of engagement rings and personalized jewelry services from their location in South Hills Village, Pittsburgh, PA. With a commitment to customer satisfaction and over 100 years of experience in the jewelry industry, the knowledgeable staff guide customers through the engagement ring creation process, helping to find the perfect fit while emphasizing quality and craftsmanship.

The store is open from 10:00 AM to 8:00 PM on Tuesdays, Wednesdays, and Thursdays; 10:00 AM to 9:00 PM on Fridays and Saturdays; and 11:00 AM to 6:00 PM on Sundays, while Mondays feature similar hours to the midweek slots. They specialize in custom designs, offering the option to select from various metals, styles, and ethically sourced diamonds to match every couple's unique preferences.

While many customers praise the staff for their helpfulness and product quality, some reviews also express concerns about inconsistent customer service and higher pricing relative to competitors.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Customer reviews reveal a generally positive atmosphere, with many noting the quality of the jewelry and successful engagement ring creations. However, occasional feedback indicates mismatched expectations regarding customer service.

Best Review: A customer appreciated the service from Athena, highlighting a seamless experience in shortening a tennis bracelet and leaving with beautiful diamond earrings.

Worst Review: A customer reported frequent issues with ring repairs, citing problems with prong security and a lack of consistent service quality.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Store Hours:**
| Day | Hours |
|-----------|------------------------|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 09:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
| Monday | 10:00 AM - 08:00 PM |

Staff members mentioned include Athena.
Location: 301 South Hills Village Room 2055A, Pittsburgh, PA 15241
Phone: (412) 835-9471