Brooks Diamonds is an exceptional jewelry store located at 717 Liberty Avenue, Suite 303, Clark Building, Pittsburgh, PA 15222, known for its expertise in crafting stunning engagement rings. The store, owned by Stacey Brooks, boasts over 30 years of experience in the diamond industry, committed to providing a personal and educational experience for customers.
Brooks Diamonds specializes in a wide array of bridal jewelry, including engagement rings and wedding bands, at competitive prices, often below retail. The knowledgeable staff is celebrated for their outstanding customer service, helping clients select the perfect diamond and setting that fits their preferences and budgets. In addition to engagement rings, the store offers custom design services, layaway options, and jewelry repairs.
Customer sentiment around Brooks Diamonds predominantly leans positive, derived from a review base of 174 reviews. Based on these reviews, Positive sentiments are at 90%, Neutral at 7%, and Negative at 3%.
Highlighting the reviews, customers frequently praise the staff’s expertise and friendliness, particularly noting Stacey's personalized service and extensive knowledge, making the engagement ring buying experience enjoyable and informative.
Best Review: Jessica praised the store for its competitive prices and fantastic service, emphasizing the excellent selection available.
Worst Review: Ramona expressed dissatisfaction regarding the fit of her engagement ring and the subsequent resizing experience, indicating a less than ideal outcome.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Operating Hours:**
| Day | Hours |
|-----------|-----------------|
| Monday | 9:30 AM – 4:30 PM |
| Tuesday | 9:30 AM – 4:30 PM |
| Wednesday | 9:30 AM – 4:30 PM |
| Thursday | 9:30 AM – 4:30 PM |
| Friday | 9:30 AM – 4:30 PM |
| Saturday | 10:00 AM – 3:00 PM |
| Sunday | Closed |
**Staff Members:**
- Stacey Brooks (Owner)
Positivity Score: 93.5%
Total Customer Feedback Reviewed: 174
Store Phone Number: 4124346007