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Gentilcore Jewelers, located at 1155 Freeport Rd, Pittsburgh, PA 15238, is a family-owned jewelry store specializing in the creation of unique and beautiful engagement rings. The shop has been serving the community since 1959 and continues to offer exquisite diamond, gemstone, platinum, gold, and silver jewelry, along with exceptional jewelry repair services. The store is known for its inviting atmosphere and knowledgeable staff, who aim to help customers select or design the perfect piece for their special occasions.
Operating hours are as follows:
- Monday to Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Overall, the store has garnered 29 reviews, showcasing a generally positive sentiment.
Overall Sentiment from Online Customer Reviews:
- Positive: 79%
- Neutral: 14%
- Negative: 7%
Positive reviews highlight the store's friendly atmosphere and support from staff members, with many customers expressing satisfaction with their jewelry purchases and services provided. Conversely, negative experiences were noted regarding customer service, particularly in interaction with staff during exchanges or repairs, which some found to be unsatisfactory.
Best Review:
Denis praised the store for its outstanding customer service, mentioning how the staff diligently resolved issues with his watch battery, turning a routine task into a positive experience.
Worst Review:
Aaron reported a frustrating experience when trying to exchange a ring, describing rude treatment from the staff during what should have been a celebratory occasion.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 86%
Total Customer Feedback Reviewed: 29
Store Phone Number: 4127822022
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