David Helfer Jewelry, Custom Engagement Rings in Pittsburgh , PA

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90% Score | David Helfer Jewelry, Pittsburgh, PA

David I. Helfer Jewelers is an esteemed jeweler located at 717 Liberty Avenue, Pittsburgh, PA 15222, specializing in custom engagement rings and jewelry design. With a presence in the historic Clark Building, this third-generation store has been a staple in the local jewelry scene since 1936, led by Ira P. Helfer, who has managed the family business since 2012.

Customers have praised the staff for their exceptional craftsmanship and personalized service in creating unique engagement and wedding rings. The team is noted for their attentiveness and ability to bring clients' visions to life, ensuring satisfaction throughout the design process. The store holds an impressive rating of 4.8 from over 39 Google reviews, highlighting the positive experiences many have had.

However, some clients have reported issues regarding repairs and jewelry modifications, suggesting occasional discrepancies in service quality. Such mixed reviews emphasize the importance of clear communication about expectations.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Highlights of Customer Reviews:**
Best Review: A customer commended Ira and the Helfer team for their ability to craft a stunning engagement ring that perfectly matched the couple's vision while appreciating the quick turnaround time for resizing.
Worst Review: A client expressed significant dissatisfaction, reporting severe issues with their necklace repairs, leading to legal repercussions due to alleged mishaps.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed

**Staff Members:**
Ira P. Helfer

Positivity Score: 90%
Total Customer Feedback Reviewed: 49

Store Phone Number: 4122816735

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90%

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