Truver's Jewelry and Repair in Pittsburgh PA

Truver's Jewelry, located at 3287 W Liberty Ave, Pittsburgh, PA 15216, operates in Allegheny County and is renowned for its engagement ring creation and comprehensive jewelry services. With an impressive collection of custom jewelry and a focus on quality craftsmanship, Truver's strives to provide an exceptional experience for customers seeking unique, meaningful pieces. The owner, Robert Truver, is noted for his personalized service and expertise in helping clients select their perfect engagement rings, ensuring every detail is customized to their preferences.

Customer reviews reveal a generally positive atmosphere at Truver's Jewelry. A total of 180 reviews were analyzed, with sentiments reflecting strong appreciation for the friendly staff and the quality of work provided. The reviews indicate a Positive sentiment of 85%, a Neutral sentiment of 10%, and a Negative sentiment of 5%.

Highlighting the positive experiences, customers often commend the exceptional service and craftsmanship, claiming their custom engagement rings exceed their expectations. Others have praised the store for providing quick and reliable repair and resizing services as well. However, a few negative reviews express concerns over customer service in specific instances, emphasizing the need for improved responsiveness.

Opening Hours:
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM|
| Wednesday | Closed |
| Thursday | 11:00 AM - 7:00 PM|
| Friday | 10:00 AM - 5:00 PM|
| Saturday | 10:00 AM - 3:00 PM|
| Sunday | Closed |

Staff: Robert Truver

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: A customer shared that Truver's exceptional service made their experience a pleasure when choosing an engagement ring, highlighting the beautiful designs and the attentive staff. This review underscores the commitment to customer satisfaction that many experience at Truver's.

Worst Review: A customer recounted a frustrating experience concerning a deposit for a diamond that was not certified in-house, claiming poor communication from the staff during the process. This incident raised concerns regarding customer service in specific situations, illustrating the need for improved interaction with customers.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.