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Southside Jewelers, located at 1821 E Carson St, Pittsburgh, PA 15203, is a hidden gem for those seeking engagement rings and jewelry expertise in Allegheny County. This locally owned shop has been serving the community for 26 years, specializing in buying and selling gold, silver, platinum, diamonds, and more. The welcoming owner, Rich, along with his knowledgeable staff, is known for creating a friendly atmosphere where customers feel comfortable exploring their options.
With a solid 4.4-star rating based on numerous reviews, Southside Jewelers is frequently praised for its extensive selection and excellent customer service. Many visitors appreciate the team's attention to detail during the engagement ring design process, with several customers noting that they always leave feeling satisfied with their decisions. While most feedback shines a light on the great deals and friendly interactions, a few reviews point out experiences where customers felt undervalued, suggesting the staff could work on their approach during negotiations.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday to Friday: 12:00 PM – 6:00 PM
Saturday: 12:00 PM – 5:00 PM
Sunday: Closed
Best Review: Jackson praised the awesome selection and great prices, recommending the shop before heading to mainstream retailers, highlighting the array of items available.
Worst Review: MadPatriot74 expressed disappointment with the perceived attitude of staff, describing them as stuck-up, which left a negative impression during their visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 56
Store Phone Number: 4124818448
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