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Amrein Diamonds, located at 9632 Colerain Ave, Cincinnati, OH 45251, is renowned for its exceptional engagement ring creation and customer service. The store is family-owned, operated by Phil and Shelley Amrein, who are deeply committed to crafting beautiful, custom jewelry that resonates with personal stories and emotions. With a focus on providing a family-friendly atmosphere, Amrein Diamonds has forged lasting relationships with customers through their dedication to quality and attention to detail.
Customer reviews highlight a strong positive sentiment about the knowledgeable service provided. Many customers express their satisfaction with the unique craftsmanship and impressive selection of engagement rings. Phil is often praised for his personable and attentive approach, ensuring clients feel comfortable and informed throughout the purchasing process.
However, some reviews indicate that prices can be higher compared to chain stores, yet customers are willing to pay more for the superior quality and personalized service.
Overall Sentiment from Online Customer Reviews:
- Positive: 92%
- Neutral: 5%
- Negative: 3%
Best Review: A customer commended Phil and Shelley for their expertise and personalized service, noting how they were able to design a custom engagement ring that exceeded expectations.
Worst Review: A reviewer mentioned that while they appreciated the craftsmanship, they felt the pricing was somewhat higher than they anticipated compared to other local jewelers.
Hours of Operation:
- Monday: Closed
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff Members: Phil Amrein, Shelley Amrein
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94.5%
Total Customer Feedback Reviewed: 97
Store Phone Number: 5137411900
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