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The Castle Jewelry, located at 1688 East Kemper Road, Cincinnati, OH 45246, is a well-regarded jeweler specializing in engagement ring creation and personalized service. Customers can reach them at 513-772-4653. Open from Monday to Saturday, 10 AM to 7 PM, and closed on Sundays, this store also offers jewelry and watch repair, ring sizing, and appraisals.
This jewelry store operates within Hamilton County and is known for its extensive selection of diamonds and fine jewelry. The knowledgeable staff provide attentive service, with many customers citing their professionalism and friendliness. The Castle Jewelry prides itself on competitive pricing, as it sources its inventory differently than traditional retail jewelers, allowing for significant savings passed on to customers.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
While many customers express satisfaction with the service and selection, a few have reported less positive experiences—particularly with the pricing offered for trade-ins or sales.
Best Review: A customer praised The Castle Jewelry for its exceptional engagement ring selection, highlighting the staff's expertise and the store's welcoming atmosphere.
Worst Review: Another customer experienced dissatisfaction when attempting to sell a piece of jewelry, feeling undervalued during the interaction with staff.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|----------------------|
| Monday: 10 AM - 7 PM |
| Tuesday: 10 AM - 7 PM|
| Wednesday: 10 AM - 7 PM|
| Thursday: 10 AM - 7 PM|
| Friday: 10 AM - 7 PM |
| Saturday: 10 AM - 7 PM |
| Sunday: Closed |
Staff members mentioned include Rhiana and the managers Charlie and Matt.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 94
Store Phone Number: 859-299-6788
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