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Welling & Co. Jewelers, located at 8992 Cincinnati Dayton Rd, West Chester, OH 45069, operates in Butler County and has been serving the local community since 1920. This family-owned jeweler specializes in creating custom engagement rings and offers a diverse selection of jewelry pieces, including high-end designer items. Their skilled team, noted for its professionalism and personalized service, is led by owner Bill Welling, who often interacts directly with customers to ensure satisfaction.
According to a comprehensive review analysis of 44 customer reviews, the store enjoys a commendable reputation for quality craftsmanship and attentive service, especially in engagement ring creation. Customers frequently praise the welcoming atmosphere and the helpfulness of the staff, highlighting experiences of custom designs and thoughtful suggestions tailored to individual needs.
However, some reviews express minor concerns about stock variety in certain cases or feeling rushed during busy times, yet these instances appear to be overshadowed by overwhelmingly positive feedback.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
**Opening Hours:**
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Bill Welling
Best Review: A customer praised the excellent service and craftsmanship in creating a custom engagement ring, noting how Bill Welling guided them through the selection process with ease and expertise.
Worst Review: One customer mentioned feeling rushed while browsing for an engagement ring, indicating that staff seemed preoccupied, which led to a less comfortable shopping experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 44
Store Phone Number: 5138210065
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