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Markus Jewelers, located at 2022 8 Mile Rd, Cincinnati, OH 45244, is a cherished establishment in Anderson Township, well-known for its engagement ring creation services and personalized jewelry experiences. Operating primarily in Hamilton County, this family-run store has garnered a solid reputation for its attention to detail and friendly service.
Customers rave about the welcoming atmosphere, highlighting that the staff genuinely cares about understanding their needs when designing custom engagement rings. The knowledgeable team—often including owners like Markus and Su—guides shoppers through every step, making the process enjoyable and stress-free. It's not uncommon for patrons to leave feeling not just satisfied with their purchase but also confident about the choices they made together with the staff.
Despite the overwhelming positive sentiment, there are some notes of concern, particularly regarding the recent operational challenges. With the owners expressing a desire to retire, customers have reported mixed feelings about potential changes in service and availability. However, approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday: Closed
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Christopher praised the friendly service and competitive prices he experienced while purchasing an engagement ring, reflecting on the helpful nature of the staff.
Worst Review: Lea expressed disappointment as she learned the store would be closing due to retirement, lamenting the loss of such a valuable local business.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 16
Store Phone Number: 5134744950
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