Schwartz Jewelers, located at 6114 Hamilton Ave, Cincinnati, OH 45224, is a well-established jeweler known for its expertise in engagement ring creation. With a strong reputation spanning over 83 years, Schwartz Jewelers operates in Hamilton County and takes pride in providing personalized service and a wide selection of beautifully crafted jewelry. The owner and staff, including Marty Schwartz, are frequently mentioned in reviews for their welcoming demeanor and exceptional customer service.
The store offers an extensive range of services, including custom ring design, resizing, and jewelry repairs. Customers appreciate the knowledgeable staff, the quality of the engagement rings, and the overall atmosphere of the store, which makes the experience enjoyable and stress-free. Positive reviews highlight the dedication of the team to assist customers in finding the perfect piece within their budget without any high-pressure sales tactics.
While feedback is mainly positive, a few reviews express dissatisfaction regarding certain aspects of customer service, mainly concerning specific experiences with jewelry repairs. Overall, customers feel confident in the quality and trustworthiness of Schwartz Jewelers, often returning for their jewelry needs.
Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 5%
Negative: 3%
**Opening Hours:**
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 8:00 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 4:00 PM
- Sunday: Closed
**Staff Members:**
- Marty Schwartz
Best Review: A customer praised Schwartz Jewelers for the outstanding service provided during the purchase of an engagement ring, noting that the staff's expertise made the decision-making process enjoyable and pressure-free.
Worst Review: Another customer expressed disappointment regarding an experience with the resizing of a custom ring, feeling that the communication could have been better during the repair process.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.