Bacovin Jewelers in Cincinnati OH
Bacovin Jewelers, located at 5833 Cheviot Rd, Cincinnati, OH 45247, is a well-regarded jewelry store specializing in custom engagement ring creation and exceptional customer service. With a solid rating of 4.9 from 51 customer reviews, the jeweler has built a reputation for its dedication to quality and craftsmanship. Customers praise the experienced staff, including Dean and Kim, for their personalized approach and creative ability to help transform ideas into unique jewelry pieces. The store operates in Hamilton County and offers services including jewelry repair and custom design.
The positive feedback highlights the friendly atmosphere, with many reviews noting the helpfulness and expertise of the staff. Customers often mention the ability of the team to work with specific requests, particularly for engagement rings, and several reviews commend the quality of repairs and the beauty of the jewelry. However, there are a few concerns regarding delays in service or minor mishaps during repairs, which a small number of reviewers express.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 5%
Negative: 0%
Best Review:
Val Jackson appreciated the exceptional service and craftsmanship in creating a custom engagement ring, emphasizing how perfectly it encapsulated her vision and was unique to her.
Worst Review:
Stephen voiced disappointment due to a mishap with a watch repair, indicating that a mistake led to water damage, which wasn't addressed satisfactorily.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Saturday: 10 AM - 3 PM
- Sunday: Closed
- Monday: Closed
- Tuesday - Friday: 10 AM - 6 PM
**Staff Members:**
- Dean
- Kim
