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Scott Reising Jewelers, located at 3443 Edwards Rd, 2nd Floor, Cincinnati, Ohio 45208, is a distinguished jeweler with over 40 years of experience in crafting exquisite engagement rings and fine jewelry. The shop is renowned for its personalized service, where customers can find assistance from knowledgeable staff, including Scott Reising himself, a recognized figure in the local jewelry scene. The store specializes in custom jewelry design, creating unique pieces that reflect the client's vision and budget.
In total, 100 reviews were analyzed to gather insights into the customer experience at Scott Reising Jewelers.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Positive reviews highlight the exceptional customer service, with many customers praising the staff's attentiveness and professionalism, especially during the engagement ring selection process. The personal touch in creating custom designs and the willingness of the staff to educate clients about their options are frequently mentioned. Conversely, some negative feedback addresses a few instances of perceived unprofessionalism and customer service issues regarding exchanges.
Best Review:
One customer noted the staff's remarkable ability to listen and guide through the engagement ring selection, emphasizing the custom design quality and attention to detail.
Worst Review:
Another customer expressed frustration with the service provided during a return inquiry, feeling that the response was dismissive and unhelpful.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Tuesday: Closed
- Wednesday: Closed
- Thursday: 10 am - 4 pm
- Friday: 10 am - 4 pm
- Saturday: 10 am - 4 pm
- Sunday: Closed
- Monday: Closed
Staff Members:
- Scott Reising
Positivity Score: 90%
Total Customer Feedback Reviewed: 100
Store Phone Number: 5133216633
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