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Fred Meyer Jewelers, located at 4613 Marburg Ave., Cincinnati, OH 45209, operates in Hamilton County and specializes in a wide range of fine jewelry, including engagement rings, loose diamonds, and custom jewelry creation. The store is known for its attentive customer service, with staff members such as Tracy and Michael praised for their helpfulness and expertise. However, experiences can be mixed, as some customers have reported issues with service transparency and communication, particularly regarding jewelry repairs.
Overall Sentiment from Online Customer Reviews:
- Positive: 67%
- Neutral: 0%
- Negative: 33%
Reviews have been gathered from multiple sources. A total of 3 reviews were reviewed for this summary, revealing a predominantly positive sentiment toward the craftsmanship and service, tempered by some negative feedback regarding specific service experiences.
Best Review: Emily commended the exceptional service experienced at Fred Meyer Jewelers, specifically highlighting the helpfulness of the manager Tracy during her inquiry about custom jewelry work.
Worst Review: Stacy expressed significant dissatisfaction with the service, stating that the staff failed to communicate properly about her watch repair and did not take responsibility for damage incurred during the process.
Opening Hours:
- Monday to Saturday: 10:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff Members:
- Tracy (Manager)
- Michael
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 67%
Total Customer Feedback Reviewed: 3
Store Phone Number: (513) 233-4490
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