Yasmin Jewellers, Wheaton, MD

Elite Gold and Diamonds is a jewelry store located in Wheaton-Glenmont, Maryland, specializing in engagement rings and custom jewelry. The store is situated at 11160 Veirs Mill Rd, Wheaton, MD 20902, and can be reached at (301) 942-0058.

The staff at Elite Gold and Diamonds, including notable salespersons like Hassan, have received a mix of customer feedback regarding their engagement ring creation and overall service. Customers have praised the helpfulness and friendliness of the staff, particularly during the process of selecting engagement rings. However, there are numerous negative reviews highlighting issues with the quality of jewelry and customer service. Customers have reported instances of receiving poor-quality items and unprofessional behavior, leading to claims of being misled about the jewelry's authenticity and conditions.

Overall Sentiment from Online Customer Reviews:
Positive: 30%
Neutral: 10%
Negative: 60%

The reviews reflect a divided sentiment, showcasing support for the staff's helpfulness contrasted by significant complaints regarding quality and service experiences.

Best Review:
Matthew noted the helpful and friendly demeanor of the staff during his interaction, emphasizing that there was no pressure when selecting his wife's engagement ring and stating he felt comfortable with the budget provided.

Worst Review:
Noy expressed a serious concern about the quality of the ring purchased, claiming multiple issues arose after repairs, feeling that the store did not offer adequate solutions and described the business practices as fraudulent.

Opening Hours:
- Monday: 10:00 AM - 9:30 PM
- Tuesday: 10:00 AM - 9:30 PM
- Wednesday: 10:00 AM - 9:30 PM
- Thursday: 10:00 AM - 9:30 PM
- Friday: 10:00 AM - 9:30 PM
- Saturday: 10:00 AM - 9:30 PM
- Sunday: 11:00 AM - 7:00 PM

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members:
- Hassan (notable salesperson)