Boris Litwin Jewelers, located at 7754 Camargo Rd, Cincinnati, OH 45243, is a fourth-generation family-owned jewelry store renowned for its exceptional engagement ring creation and personalized service. With a rich history dating back to 1913, the jeweler specializes in unique, custom-designed engagement rings, offering a broad selection of fine and trendy jewelry. The knowledgeable staff, including owner BJ Foreman, is dedicated to providing outstanding customer service, making the experience enjoyable for clients seeking the perfect piece.
The service hours are as follows:
- Monday: 11:00 AM - 4:00 PM
- Tuesday: Closed
- Wednesday: 11:00 AM - 4:00 PM
- Thursday: Closed
- Friday: 11:00 AM - 4:00 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed
An analysis of 25 reviews reveals a largely positive sentiment, with many customers praising the attentive and personalized service. However, there are a few mentions of negative experiences regarding staff interactions.
Overall Sentiment from Online Customer Reviews:
- Positive: 84%
- Neutral: 12%
- Negative: 4%
Best Review: A customer named Eric highlighted the exceptional service provided by BJ Foreman, praising her attention to detail in creating a custom engagement ring that perfectly matched his vision, resulting in a delighted fiancée.
Worst Review: Angie expressed disappointment over a rude interaction with a staff member, indicating that she would not return to the store due to the negative experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned:
- BJ Foreman
Positivity Score: 90%
Total Customer Feedback Reviewed: 25