SHOP ENGAGEMENT RINGS WITH JEWELER AI
START NOW!
Genesis Diamonds is a highly regarded jewelry store located at 8060 Montgomery Road, Suite 500, Cincinnati, OH 45236, with a contact number of (513) 657-3000. Known for its impressive selection and exceptional customer service, this jeweler specializes in the creation of engagement rings, providing a friendly atmosphere for couples navigating the often-daunting process of selecting the perfect ring. With over 1,500 reviews and a rating of 4.9 stars, the staff, including well-received team members such as Renee and David, are dedicated to ensuring that customers feel comfortable and informed throughout their purchasing journey.
The shop operates in Hamilton County, offering services such as custom engagement ring design, resizing, cleaning, and a generous warranty policy. Many positive reviews highlight the friendly and knowledgeable staff, who go above and beyond to provide personalized service without any pressure to make purchases.
Overall Sentiment from Online Customer Reviews:
Positive sentiment is notably high, around 85%, with many customers praising the exceptional service and quality of the jewelry. Neutral sentiments account for about 10%, while negative experiences represent approximately 5%.
Best Review:
A customer noted how David made their ring purchasing experience seamless and enjoyable, appreciating the calm atmosphere and the attentive service received throughout the process.
Worst Review:
One customer expressed disappointment with an encounter involving a staff member who made rude comments and was dismissive of their engagement ring quality, ultimately leading them to explore other jewelry options.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff members mentioned: Renee, David.
Positivity Score: 90%
Total Customer Feedback Reviewed: 1532
Store Phone Number: 5136573000
Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
