The Money Vault Jewelry and Loan, located at 7764 Colerain Ave, Cincinnati, OH 45239, is a well-rounded pawn shop that specializes in engagement ring creation along with a variety of high-end jewelry services. Customers can expect a welcoming environment with staff committed to providing excellent service and fair pricing. The shop is known for its knowledgeable team, who work diligently to help clients create or select the perfect engagement ring that meets their needs and budget.
Operating in Hamilton County, The Money Vault serves as a reliable option for those seeking to purchase fine jewelry or secure a loan against personal items. The store prides itself on honesty and dedication to customer security and privacy.
The business has garnered a total of 167 reviews, with an average rating of 4.5 stars across various platforms. Positive feedback highlights the friendly staff, great customer service, and the comprehensive selection of items at competitive prices. Negative reviews, however, mention concerns such as variability in pricing and isolated negative experiences with customer interactions.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Best Review: A customer named Joshua praised the inventory for great deals and the friendly nature of the staff, emphasizing a positive shopping experience that encourages return visits.
Worst Review: A review from Rachel highlighted discomfort with a staff member's inappropriate comments, which significantly impacted their decision to conduct business at the shop.
Operating Hours:
- Monday to Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: Closed
Staff mentioned: None specified.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 167
Store Phone Number: 5134073252