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Ridge Jewelers, located at 6102 Montgomery Rd, Cincinnati, OH 45213, is a family-owned jewelry store known for its excellent engagement ring creation and a variety of other jewelry services. With a remarkable rating of 4.8 stars from 16 reviews on Google, the store has a reputation for providing friendly, knowledgeable service. Customers appreciate the expertise of the staff, particularly the certified watchmaker on-site, who handles various repairs and inquiries with great care. Their offerings include a wide selection of quality jewelry, watches, and professional repairs tailored to customer needs.
In reviewing 25 customer testimonials, it is evident that the store has garnered a largely positive reception, with many highlighting the exceptional customer service and reasonable prices. However, some reviews point out that the store may not carry a wide selection of high-end items, which could be a downside for those seeking luxurious engagement rings.
Overall Sentiment from Online Customer Reviews:
Positive: 84%
Neutral: 12%
Negative: 4%
Opening Hours:
- Monday to Friday: 10 AM - 5 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed
Staff:
- Certified Master Watchmaker
Best Review: John noted the great atmosphere in Ridge Jewelers, praising the friendly service and affordable pricing. He emphasized the owner's extensive knowledge in watch repairs and the store's vintage charm.
Worst Review: Bronwyn expressed frustration with the lack of assistance she received while trying to get her engagement ring resized, describing the staff as impatient during her visit.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 25
Store Phone Number: 5137312897
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