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Koop Diamond Cutters, located at 214 E 8th St #4, Cincinnati, OH, is a beloved local jeweler known for its exceptional engagement ring creation services. This third-generation family-owned business in Hamilton County has garnered a loyal following due to its dedication to craftsmanship and customer satisfaction.
Led by Justin Koop and his father Butch, the team provides a personalized experience that resonates with the community. They excel in custom jewelry design, using a state-of-the-art Interactive Custom Design System that allows customers to create unique pieces tailored to their individual styles. Reviews often highlight the team’s approachable nature, dedication to quality, and willingness to listen to clients' visions, which results in stunning and meaningful rings. There is a strong emphasis on family-like service, making clients feel valued every step of the way.
Customer Sentiment: Approximately 85% of customers are highly satisfied, while 10% have expressed neutral feelings about their experiences, and 5% have encountered minor issues.
Opening Hours:
Monday to Friday: 8:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Rachael shared her delightful experience designing her dream engagement ring with Justin and commended the friendly atmosphere, making it clear that she felt well taken care of throughout the process.
Worst Review: Robert expressed dissatisfaction with repair costs, feeling they were higher than expected and noted that this impacted his overall impression of the store.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 147
Store Phone Number: 5136212838
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