Finer Diamonds, located at 7340 Kenwood Rd, Cincinnati, OH 45236, operates in the Greater Cincinnati area including Butler and Warren counties. This family-owned jeweler offers a variety of services, particularly specializing in the creation of custom engagement rings. Customers have noted the shop’s unique offerings and competitive prices, often finding that the prices for their custom pieces are significantly lower compared to major jewelry chain stores.
Operating hours are as follows:
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |
Overall, the business has received mixed feedback, with a current rating of 3.7 based on 3 reviews.
Positive sentiments highlight the welcoming atmosphere and personalized service. Customers have appreciated the ability to find unique pieces tailored to their preferences, often remarking on the competence of the staff when it comes to customization and repairs.
Negative sentiments point out concerns related to customer service and shop appearance, with some reviews mentioning a lack of professionalism and issues with trade value offers.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Best Review:
Amanda praised the jeweler for providing a gorgeous engagement ring and wedding band at a reasonable price, emphasizing the positive experience her husband had at the store.
Worst Review:
Ross expressed dissatisfaction with the company's pricing strategy, noting a lack of logical reasoning behind the offers provided during his inquiry about a diamond.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 17
Store Phone Number: 5136712554