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Richter & Phillips Jewelers, located at 601 Main St, Cincinnati, OH 45202, has established a strong reputation in Hamilton County for its exceptional engagement ring creation services. With a dedicated team led by experienced staff members such as Eric, Heather, and Blake, the jeweler offers a welcoming atmosphere where clients can explore a variety of exquisite engagement rings, custom designs, and a selection of luxury watches.
The store's operating hours are as follows:
- Monday: 9:00 AM - 5:15 PM
- Tuesday: 9:00 AM - 5:15 PM
- Wednesday: 9:00 AM - 5:15 PM
- Thursday: 9:00 AM - 8:00 PM
- Friday: 9:00 AM - 5:15 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Richter & Phillips offers a range of services, including engagement ring design, custom creation, repair services, and watch sales and maintenance. Their knowledgeable staff is praised for their professionalism and attention to detail, ensuring clients find the perfect piece.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlights from customer reviews indicate that while most experiences are overwhelmingly positive, there are occasional complaints regarding service delays and product availability.
Best Review: A customer praised the staff for their exceptional service while selecting and designing a unique engagement ring, highlighting their personalized approach and attention to detail.
Worst Review: A customer expressed frustration over a negative encounter related to a ring repair, citing poor communication and unsatisfactory customer service during the process.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members: Eric, Heather, Blake.
Positivity Score: 90%
Total Customer Feedback Reviewed: 1584
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