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Geraci Fine Jewelry is a reputable jewelry store located in Hamilton County, Ohio, known for its exceptional engagement ring creation services. The team, which includes experienced staff and founder Joe Geraci, emphasizes a customer-first approach, guiding clients through the design process with warmth and professionalism. They offer a diverse selection of beautifully crafted engagement rings, custom designs, and jewelry repair services, all completed on-site by their master jewelers.
Customer feedback indicates a strong positive sentiment toward their engagement ring services, with many praising the quality and craftsmanship of the rings created, as well as the personalized attention provided by the staff. However, a few reviews point out inconsistencies in the selling price of gold and silver, notably suggesting that some customers perceived lower offers compared to market rates.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
The store has received 255 reviews in total, demonstrating a significant level of customer engagement.
Best Review: A customer named Trisha commended the team for their outstanding customer service, particularly noting Joe Geraci's attentive and helpful approach, which led to the creation of a custom engagement ring that exceeded expectations.
Worst Review: Matt expressed dissatisfaction with the lack of clarity regarding appraisal costs during his visit, feeling that the communication could have been better.
Location: 9212 Colerain Ave, Cincinnati, OH 45251
Phone: (513) 385-4653
Operating Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 255
Store Phone Number: 5133854653
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