Hudepohl Jewelers, located at 35 E 7th Street, Suite 510, Cincinnati, OH 45202, is a highly regarded establishment renowned for its exceptional engagement ring creation and customer service. The store specializes in high-quality diamonds and offers an impressive variety of custom design options, making it a popular choice for couples seeking unique engagement rings. The knowledgeable team, led by owner Barry Hudepohl and his skilled staff, including gemologists, is dedicated to providing an educational and pressure-free experience for customers.
The business has garnered a total of 61 reviews. Among these, the sentiment appears largely positive, with approximately 85% positive feedback, 10% neutral responses, and 5% negative comments. Customers appreciate the personalized service, quality craftsmanship, and the warm familial atmosphere in the store.
However, some criticisms were noted, particularly regarding charges for services such as resetting diamonds, which left a few customers feeling dissatisfied. Nevertheless, the overwhelming sentiment indicates a trusted and beloved local jeweler.
**Opening Hours:**
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 1 PM
- Sunday: Closed
- Monday: 10 AM – 5 PM
**Staff Members:**
- Barry Hudepohl, President / Gemologist
- Amy Arlinghaus, Vice President
- Susan Quinlan Zink, VP of Sales / Gemologist
- Hank Kraemer, Gemologist
- Austin Hudepohl, Jewelry Consultant
- Laura Arlinghaus, Jewelry Designer
- Maria Rovito, Jewelry Professional
- Emily Arlinghaus Wilms, Fine Jewelry Consultant
- Sherry Yancy, Fine Jewelry Professional
- Joyce Yancy, Bookkeeper
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Emily noted that her fiancé selected her engagement ring from Hudepohl, praising the staff for being helpful, professional, and accommodating, particularly highlighting their approach to resizing the ring.
Worst Review:
Dianne expressed disappointment regarding the store's decision to charge for resetting a diamond that had fallen from the expensive engagement ring her partner purchased there, suggesting that this experience overshadowed her overall satisfaction with the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 61
Store Phone Number: 5137212999