Krombholz Jewelers, located at 9399 Shelly Lane, Cincinnati, OH 45242, is a fourth-generation family business specializing in the creation of custom engagement rings and fine jewelry. With a strong commitment to customer service, Krombholz Jewelers has a reputation for providing exceptional craftsmanship and personalized experiences. Customers appreciate their attentive staff, particularly Anita and owner Lee Krombholz, who guide clients through the intricate design process, ensuring they receive a ring that perfectly reflects their vision. The store operates by appointment on Wednesday through Friday from 12 PM to 6 PM and Saturday from 10 AM to 4 PM, welcoming clients with homemade treats and a friendly atmosphere.

Overall sentiment from online customer reviews:
- Positive: 89%
- Neutral: 8%
- Negative: 3%

Krombholz Jewelers has received a total of 229 reviews. Many reviewers express appreciation for the knowledgeable and patient staff who provide personalized attention to every detail in the ring design process, leading to satisfied engagements and joyful customer experiences. Some negative feedback revolves around service limitations for repairs on items not purchased there, with a few customers feeling disappointed by this policy.

Best Review: A customer shared their experience of how Lee and his team made their engagement ring buying process enjoyable and stress-free, praising their professionalism and creativity in crafting the perfect ring.

Worst Review: One reviewer noted a disappointing experience after long-term patronage, feeling neglected when seeking repair services for a purchased item, indicating a need for better customer care for existing clients.

Operating Hours:
| Day | Hours |
|-------------|------------------------|
| Wednesday | 12:00 PM - 6:00 PM |
| Thursday | 12:00 PM - 6:00 PM |
| Friday | 12:00 PM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | Closed |

Staff:
- Lee Krombholz
- Anita

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.