ABC Jewelry, located at 534 SW 3rd Ave, 5th Floor, Portland, OR 97204, is a well-regarded jeweler specializing in the creation of exquisite engagement rings. With a strong commitment to exceptional customer service, the store has built a distinguished reputation over its 30+ years in the industry. The knowledgeable staff, including owner Ali S. and team members Stephanie and Hossein, are noted for their personalized approach, ensuring each customer feels valued through the process of designing their ideal ring.

The range of services offered includes custom engagement ring design, resizing, and repairs, catering to clients looking for unique pieces. Customers frequently highlight the quick turnaround for resizing services, often completed on the same day, as well as the affordability and quality of repairs. Many clients appreciate the friendly environment and willingness of staff to accommodate special requests.

Despite the overwhelmingly positive feedback, a few negative reviews have surfaced. Some customers reported experiences of feeling unwelcomed or rushed. However, such instances seem rare given the overall positive sentiment expressed by most clients.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Highlight Reviews:

Best Review: A customer praised the immediate assistance they received for a ring resizing, completing the task in under ten minutes with a friendly demeanor, reinforcing their decision to return for future jewelry needs.

Worst Review: Another customer expressed dissatisfaction with a perceived lack of attention and rudeness from the staff during an inquiry about a custom ring, feeling dismissed despite their willingness to discuss design options.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Day | Hours |
|-----------|---------------|
| Monday | Closed |
| Tuesday | 9:00 AM - 4:00 PM |
| Wednesday | 9:00 AM - 4:00 PM |
| Thursday | 9:00 AM - 4:00 PM |
| Friday | 9:00 AM - 4:00 PM |
| Saturday | 9:00 AM - 4:00 PM |
| Sunday | Closed |

Staff members mentioned include Ali S., Stephanie, and Hossein.