Equinox Creative Jewelers, located at 2317 NW Raleigh St, Portland, OR, is a beloved destination for couples seeking to create their dream engagement rings. This charming jewelry store has built a solid reputation in Multnomah County, evidenced by its impressive 4.8-star rating from 18 reviews.

The team at Equinox, including the talented John and Dian, focuses on crafting unique, handmade jewelry tailored to each customer’s vision. Reviewers often commend the personalized touch and the engagement ring design process, where staff take the time to understand preferences and provide expert suggestions. Many customers express delight with the thoughtful craftsmanship and the ability to incorporate special details that hold sentimental value.

However, a few voices in the mix express disappointment, often citing occasional issues with service interactions. Even with this, the majority sentiment remains positive, showcasing a strong commitment to customer satisfaction.

Customer Sentiment: Roughly 80% of clients report high satisfaction, with 10% expressing neutral sentiments and another 10% encountering challenges.

Opening Hours:
Monday: Closed
Tuesday to Friday: 11:00 AM – 4:00 PM
Saturday: 10:00 AM – 5:30 PM
Sunday: Closed

Best Review: Martha praised Equinox for their stunning selection and the personal care she received while designing a custom pink tourmaline ring, emphasizing how it exceeded her expectations.

Worst Review: B.A. shared a less favorable experience regarding customer service, feeling let down by the staff’s unhelpful attitude during a repair visit.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.