Alder Gold Exchange is a well-established jeweler located at 121 SW Morrison St, Suite 127, Portland, OR 97204. With over 36 years in business, this jewelry store specializes in gold and silver bullion, rare coins, diamonds, estate jewelry, and engagement ring creation. The knowledgeable staff is committed to providing a professional and friendly shopping experience, making it a dependable choice for customers seeking quality engagement rings. The owner, Michael Alder, and his team are noted for their helpfulness and expertise in precious metals and jewelry.
The store has garnered a balance of customer reviews, offering insights into customer sentiments. After reviewing 37 total reports, the overall sentiment can be summarized as follows:
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Positive reviews highlight the store's great service, variety of products, and competitive prices. Many customers appreciate the honesty and professionalism of the staff, stating the owner is very knowledgeable and provides accurate pricing. However, negative feedback cites specific instances of pricing concerns and dissatisfaction with communication from staff.
**Opening Hours:**
| Day | Hours |
|-----------|-----------------|
| Monday | 11 AM - 6 PM |
| Tuesday | 11 AM - 6 PM |
| Wednesday | 11 AM - 6 PM |
| Thursday | 11 AM - 6 PM |
| Friday | 11 AM - 6 PM |
| Saturday | 11 AM - 4 PM |
| Sunday | Closed |
Staff members mentioned include Michael Alder.
Best Review:
Bryan praised the great service and variety of products at Alder Gold Exchange, emphasizing good prices and a commitment to customer satisfaction.
Worst Review:
James expressed disappointment regarding the pricing strategy, stating that he felt the store's offers were not competitive compared to other nearby shops.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 37
Store Phone Number: 5032223492