Jessica Jewelers Portland OR

Jessica Jewelers, located in Portland, Oregon, is a family-owned business known for its attentive service and expert engagement ring customization. The store is situated at 2850 SE 82nd Ave, Unit 12, in the Fubonn Shopping Center. Customers have praised the knowledgeable and professional staff, particularly highlighting the owner's helpfulness in creating personalized rings. Services provided include custom design, resizing, and repairs, with a focus on accommodating individual requests in a friendly environment.

However, some reviews pointed out inconsistencies with operating hours, as a few customers reported experiences where the store was closed despite being during listed business hours. This has contributed to a mixed perception regarding accessibility for walk-in customers.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

The sentiment reflects a favorable atmosphere, with many customers expressing satisfaction with the quality and service while a minority have concerns regarding wait times and scheduling.

Best Review: Kael appreciates the excellent customer service and diverse jewelry selection, recommending the store for a future visit due to the cordial approach and helpfulness of the staff.

Worst Review: Nimol reported a negative experience with poor customer service regarding a baby bangle order, indicating a lack of communication and misrepresentation of the product.

Operating Hours:
- Tuesday: Closed
- Wednesday: 10:30 AM – 6 PM
- Thursday: 10:30 AM – 6 PM
- Friday: 10:30 AM – 6 PM
- Saturday: 10:30 AM – 6 PM
- Sunday: Closed
- Monday: Closed

Staff members mentioned include the owner, Jessica, who is noted for her friendliness and expertise.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.