Fred Meyer Jewelers, located at 1111 NE 102nd Ave, Portland, OR, is a well-established jewelry store known for offering a wide selection of engagement rings, wedding jewelry, and a variety of fine jewelry pieces. The store operates within Multnomah County and is noted for its unique engagement ring creation service, including custom designs and a diverse range of styles to suit individual preferences. Customers can also enjoy services such as jewelry repairs and cleaning.
The overall sentiment from online customer reviews is mixed, reflecting both positive and negative experiences. Out of 27 reviews, approximately 48% are positive, 22% are neutral, and 30% are negative.
Positive feedback highlights the extensive selection and competitive pricing available at Fred Meyer Jewelers. Many customers appreciate the knowledgeable staff, with some specifically naming associates for their exceptional customer service.
Conversely, there are notable negative sentiments regarding the customer service experience, with complaints about rudeness from staff and issues with product quality. Some customers have reported dissatisfaction with the handling of repairs and the longevity of purchased items.
Best Review: A customer named Jennifer expressed her appreciation for the store's selection and pricing, indicating satisfaction with her overall experience.
Worst Review: Paul shared frustrations about the rude service he encountered and concerns about pricing discrepancies upon picking up a resized ring.
Store Hours:
- Monday to Friday: 9 am – 9 pm
- Saturday: 9 am – 9 pm
- Sunday: 11 am – 6 pm
Staff members mentioned include Leanne, known for her standout service, and a customer experience related to Jenny, who received negative feedback for her attitude.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.