Klein Jewelers, located at 511 SW Washington St, Portland, OR 97204, is a well-regarded jewelry store that specializes in the creation of exquisite engagement rings and various jewelry services. With an impressive rating of 4.9 based on 57 customer reviews, it is highly praised for its friendly and knowledgeable staff, including the husband-and-wife team who have built a strong reputation within the community. Customers appreciate the personalized attention and care that goes into every piece, ensuring that couples receive exactly what they envision for their special day. Additionally, the store provides affordable services like watch battery replacements and repairs, making it a versatile choice for various jewelry needs in Multnomah County.
Operating Hours:
- Monday to Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is overwhelmingly positive, with approximately 95% expressing satisfaction with the service and quality provided by Klein Jewelers. Only a small fraction of reviews reflect neutral or negative experiences, mainly concerning specific service outcomes that didn’t meet individual expectations.
Best Review:
Hana commended Klein Jewelers for their excellent service, highlighting the quick and friendly assistance she received for her watch battery replacement, emphasizing the reasonable pricing and the swift service.
Worst Review:
One customer, Terri, expressed disappointment regarding a ring reset that did not meet her expectations in quality, although she noted that the return process for a refund was hassle-free.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 57
Store Phone Number: 5032266748