Medallion Jewelers is a renowned jewelry store located at 308 SW Alder St, Portland, OR 97204, offering an exceptional selection of engagement rings and personalized jewelry services. With a total of 154 reviews, customers frequently commend the warm atmosphere and knowledgeable staff, which includes owner Alex Talakoub, who is deeply involved in aiding customers in the creation of unique custom jewelry.
The services provided include engagement ring creation, setting redesign, resizing, and various repair services, catering not only to bridal needs but also to fine jewelry lovers in Multnomah County.
Customers appreciate the straightforward approach to purchasing and custom designing engagement rings, often highlighting the attentive service provided throughout the experience. Repair services are noted for their efficiency and quality, contributing to the overall positive customer satisfaction.
However, there have been some criticisms regarding repair issues and customer service responsiveness, with isolated reports of less satisfactory experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review:
Mike praised Medallion Jewelers for the excellent options and pressure-free experience he received while selecting his jewelry.
Worst Review:
Sandra expressed dissatisfaction regarding the repair quality of her jewelry, feeling it wasn't adequately addressed during her experience.
| Opening Hours |
|-------------------------|
| Monday to Friday: 9 AM - 4 PM |
| Saturday: Closed |
| Sunday: Closed |
Staff members mentioned include Alex Talakoub and Patricia Kerns.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 154
Store Phone Number: 5032954003