Northwest Diamonds & Jewelry, located at 534 SW 3rd Ave #216, Portland, OR 97204, is a family-owned jeweler operating in Multnomah County for over 30 years. Specializing in engagement ring creation and custom jewelry design, they provide exceptional services, including buying and consigning jewelry. The owner, Wady, is highly regarded for his extensive knowledge and exceptional customer service, ensuring each customer feels valued.

Online reviews highlight the store's welcoming atmosphere and the outstanding quality of their offerings. Customers praise Wady for his integrity and professionalism in guiding them through the ring selection process, often noting that he works closely with clients to craft unique designs tailored to their preferences. However, some reviews indicate mixed experiences, mentioning that responses can vary, especially when customers express hesitation in making a purchase.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 76%
Neutral sentiment: 10%
Negative sentiment: 14%

Best Review: A customer named Edmon commended the store for providing exceptional service and high-quality diamonds at competitive prices that surpassed what he found elsewhere, expressing his intent to return for future jewelry needs.

Worst Review: A customer named Rod expressed disappointment over a lack of professionalism during their visit, feeling misled about the store's setup and communication, which detracted from the overall experience.

**Opening Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | 9:00 AM - 3:00 PM |
| Tuesday | 9:00 AM - 3:00 PM |
| Wednesday | 9:00 AM - 3:00 PM |
| Thursday | 9:00 AM - 3:00 PM |
| Friday | 9:00 AM - 3:00 PM |
| Saturday | By appointment |
| Sunday | Closed |

Staff members mentioned: Wady

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.