Nielsen's Jewelers has been a cornerstone of the Portland community since 1892, operating as a family-owned business that prides itself on integrity and exceptional service. Located at 825 NE Multnomah St, Ste 280, Portland, OR 97232, this jeweler specializes in creating beautiful engagement rings, ensuring every customer receives personalized attention and care. With a rich heritage spanning five generations, Nielsen's offers a wide selection of diamond, gold, and silver jewelry, along with services such as jewelry repair, custom designs, and appraisals.
The staff, including Jan Nielsen and Sara Winter, are noted for their helpfulness and expertise, guiding customers through the engagement ring selection process with a focus on individual style and budget. While many customers praise the store for its friendly atmosphere and high-quality craftsmanship, a few negative reviews mention issues with service, particularly related to watch battery replacements.
Overall sentiment from online customer reviews:
- Positive: 90%
- Neutral: 8%
- Negative: 2%
Highlight Reviews:
Best Review: Julie Woodman expressed great satisfaction with her experience at Nielsen's, mentioning that the staff listened to her preferences and successfully helped upgrade her engagement ring, making the process enjoyable and efficient.
Worst Review: Christopher Martinez had a frustrating experience where his watch was returned broken after service, which led to disappointment regarding the service and communication.
Opening Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Jan Nielsen
- Sara Winter
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.