Maloy's Jewelry Workshop, located at 717 SW 10th Ave, Portland, OR 97205, is a highly regarded establishment known for its exceptional engagement ring creation and comprehensive jewelry services. This jewelry workshop specializes in estate and antique jewelry, offering repair, restoration, custom design, and appraisal services. The store is recognized for its experienced staff, including Nina and other knowledgeable professionals, who provide attentive and friendly service.
The reviews indicate a diverse customer experience. Positive feedback emphasizes the beautiful selection of unique vintage rings and the expertise of the staff in guiding customers through the creation of custom rings. Many customers appreciate the in-house repair services, often noting the quick turnaround times and quality of work.
Conversely, some negative reviews point to experiences with customer service that felt dismissive or patronizing, with a few customers feeling pressured regarding their budget or style choices.
Overall sentiment from online customer reviews:
- Positive: 75%
- Neutral: 10%
- Negative: 15%
Customer reviews were found on various platforms, including Yelp, Google, and Facebook.
Best Review: A customer praised Maloy's for their exceptional vintage ring selection and helpful staff who took the time to understand her style while creating a one-of-a-kind engagement ring.
Worst Review: Another customer expressed disappointment with a staff member who appeared condescending during their visit, leading to a frustrating experience when discussing potential ring options.
**Operating Hours:**
- Tuesday to Friday: 10:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday and Monday: Closed
**Staff Members:**
- Nina
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 80%
Total Customer Feedback Reviewed: 202
Store Phone Number: 5032234720